Refund a Transaction {#anet-on-vap-refund-trx}
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Follow these steps to refund a transaction:

1. Click Payment Center.

2. Use the search option to search by customer name, card number, or amount. Or, use the pagination controls to manually search for the transaction.

3. Click ![](/content/dam/documentation/cybs/en-us/common/images/ebc/ebc-bttn-default.svg/jcr:content/renditions/original) and select Refund transaction.

4. Confirm that you want to email a receipt to the customer. Uncheck Email transaction receipt to customer if you do not want to send an email receipt. Update the customer's email if necessary.

5. Enter the refund amount if you want to submit a partial refund.

   #### ADDITIONAL INFORMATION

   The refund amount defaults to the full amount of the original transaction.

6. Enter a reason for the refund if desired.

7. Click Submit refund, or click Cancel if you decide not to refund the transaction.

#### RESULT

The transaction is refunded.