On This Page
Void a Transaction
Follow these steps to void a transaction:
- ClickPayment Center.
- UnderStatus, selectPending.
- Use the search option to search by customer name, card number, or amount. Or, use the pagination controls to manually search for the transaction.
- Clickand selectVoid transaction.
- Confirm that you want to void this transaction and clickVoid transaction, or clickCancelif you decide not to void the transaction.
RESULT
The transaction is voided. Funds held during authorization are released back to the
cardholder within a week.