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Manage a Subscription
Managing a subscription involves interacting with many of the menu options available
for subscriptions, including editing, suspending, reactivating, cancelling, and
restarting subscriptions. You can also view subscription summaries and interact with
tooltips that provide more comprehensive information regarding both plans and
subscriptions. Follow these steps to manage a subscription:
- To begin managing a subscription, navigate to the Payment Center, and clickSubscriptions.
- To view a description of plans and how they work together, clickHow do plans and subscriptions work?.
ADDITIONAL INFORMATION
The Subscription summary section displays within the Subscriptions section. It shows the Average yearly total, which is the total amount you will earn over the course of the year with all active subscriptions. It shows also the Total Subscriptions and the total number of Suspended Subscriptions. - Within the subscriptions list, choose a subscription to manage.
- Under Actions, click the three-dot menu icon (
) to view the subscription's management
options.ADDITIONAL INFORMATION
- For Active status subscriptions, the View details, Edit Subscription, Suspend subscription, and Cancel subscription menu options display.
- For Suspended status subscriptions, the View details, Reactivate subscription, and Cancel subscription menu options display.
- For Pending status subscriptions, the View details, Edit subscription, and Cancel subscription menu options display.
- For Cancelled status subscriptions, the View details and Restart Subscription menu options display.
- To filter subscriptions based upon Frequency, click theFrequencydrop-down menu, and choose the desired filter(s).
- To filter subscriptions based upon Status, click theStatusdrop-down menu, and choose the desired filter(s).
- To suspend an Active status subscription, click the three-dot menu icon (
) drop-down for the subscription, and select
Suspend subscription. When the confirmation window appears, clickSuspend Subscription.
- To cancel a subscription, click the three-dot menu icon (
) drop-down for the subscription, and select
Cancel subscription. When the confirmation window appears, clickCancel Subscription.