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Stabilization Period

For the first two weeks after you migrate from legacy Recurring Billing to the new Recurring Billing, these Recurring Billing functions are limited:

Creating a Subscription with a New Customer Flow Using the
Business Center

During the payment synchronization period, you cannot use the new customer flow.
To create a subscription for a new customer (without saved payment information), use the
Token Management Service
 interface in the
Cybersource
Business Center
.
Follow these steps to create a customer token in the
Business Center
:
  1. On the left navigation panel, click
    Token Management
    .
  2. Click
    Tokens
    . The Tokens page appears.
  3. Click
    New Profile
    .
  4. Enter the
    Merchant Reference Number
    ,
    Payment
    , and
    Shipping Address
     details.
  5. You can leave the
    Profile Information
     field blank for the system to perform a zero authorization. Alternatively, enter your own
    Amount and Set Up Fee
    .
  6. Click
    Save
    .
  7. A message at the top of the screen confirms that the profile is created and migration is in progress. The token is being added to TMS, so wait a moment.
  8. The screen refreshes, and you see the details of the new token you just created.
Use the existing customer flow with the token you just created. For more information, see Creating a Subscription with an Existing Customer Token section in the
Recurring Billing User Guide
.
Follow these steps to apply the token to an existing customer in the
Business Center
:
  1. On the left navigation panel, click
    Recurring Billing
    .
  2. Click
    Manage Subscriptions
    . The Manage Subscription page appears.
  3. Click
    Create Subscription
    .
  4. Select
    Existing Customer
    , and then click
    Continue
    .
  5. Enter the customer's first and last name to find the token you just created.
After this period (two weeks after your migration complete date), you can leverage all features within the
Business Center
 to create subscriptions. For more information, see Creating a Subscription with a New Customer Token in the
Recurring Billing User Guide
.